Tag: business

Tag: business

Technology … Where We Are!
Image March 26, 2020 Technology chris

An Honest Opinion


From the renaissance to the present age the most significant and fundamental change in the world has been technology. As human beings grew and bonded intellectually, the planet saw the creation and implementation of science and technology. Nothing in the universe has so affected mankind; nothing has fascinated us to this extent as technology.

The changes have been so rapid that it suddenly consumed the interest of a vast majority of humans and has now left us feeling empty, in a void, like vacuum.

What I mean is if we look subjectively into the way technology has emerged into the times there are two distinct phases:

One was the beginning of the golden era during the times of Da Vinci and later Newton and finally Einstein until 1900 where discovery as such was neonatal. Every single discovery and invention merited the maximum cognitive brilliance of the human mind. The technologies developed and the sciences studied were a challenge to the human mind itself. Even today, many people fail to understand the meaning behind Einstein’s theories or Da Vinci’s brilliance. The world that day was an exciting one for intellectuals. Discoveries made, hit the headlines almost everyday in the newspapers.

But if we see the second phase, the second half of 1900’s to today, there has been a total paradigm shift in the way research takes place. Technology advances today in a rather sporadic manner. Science has diversified into an application oriented business rather than the pure magic of discovery and invention. Learning for learning sake has become passé.

The entire gamut of technology has become a commercial enterprise with almost every aspect of learning requiring external coaching. Individuality and originality is lost in a sea of madness, a rat race where the winner is the richest.

Nothing creates headlines in technology today except the booming of markets, the building of new industries and foreign trade.

The raw design of research which was once the fundamental aspiration of every human being is gone. With future advancements we might lose that feeling, the pristine feeling of pure joy that discovery brings, the madness that is the insignia of life on earth.…

Technology Can Change a Lot in Ten Years
Image March 15, 2020 Technology chris

Technology has changed a lot since I was a kid. Being in my mid-forties, I’ve seen great technological changes over my life. When I was a kid, for example, we knew that computers would be important in the future. But, we didn’t know that they would be in people’s homes and can fit in the palms of our hands. In the last ten years, there seems to be an acceleration of mobile and development towards nanotechnology.

Technology is more mobile, nowadays, because it is smaller and it is smaller so it can be more mobile. Everyone seems to be carrying around a small computer nowadays that are more powerful than the business computers in the early 80s. Fifteen years ago, you wouldn’t see someone walking along the street with a smartphone in their hands like you do now. People can connect to the internet, read email and play games on phones that are fairly high in resolution. For me, mobile technology has meant that I can maintain important communication when I am not at home for long periods.

Another thing that has increased a great deal in the last ten years is the number of cameras that are being used and carried around. Everyone seems to be taking pictures now. The cameras in phones have improved a great deal and easy editing software makes it easier to take good pictures. Cameras have also gotten smaller and easy to keep hidden, which isn’t a good thing, sometimes. But, they can help solve crimes and provide helpful information in other situations. Some people even use them to take pictures of documents or even checks for deposits. That’s something I wouldn’t have seen anyone do ten years ago.

American society seems to be more saturated with computers, in one way or another, than ever. In 2003, it is estimated that only 62% of the households in the United States had their own personal computer. Now, it’s at least 77% with most of those having broadband. This not only means that most people in the country have computers at home, but that they’re probably faster than they were ten years ago. This may mean that more people are using the internet to do things like pay bills, watch TV, chat by video, or shop online. I’ve been using broadband for more than ten years, but it is a lot faster than it was when I first started using it.…

How GPS Technology Has Changed My Life
Image January 15, 2020 Technology chris

Being from the generation that remembers when there was no internet, technology has changed my life immensely from back then. However, even in the past 10 years, dramatic changes have occurred. My first thought goes to my GPS installed on a smart phone. I remember even as late as 2004 still needing printed maps because the earliest navigation systems were quite expensive. Now having a GPS is probably more common than having a TV. The device, either installed in your car or hand-held is ubiquitous in our current American society. Businesses have been built upon this new technology which has increased my productivity immensely. These businesses have provided jobs for people that can use this type of technology effectively, which as also increased my livelihood.

Getting from point A to point B has never been easier. As a driver, it is important for me to provide outstanding customer service to those who are in need of transportation. Part of providing that experience depends upon my knowledge of the city but the other part is dependent upon my skill in using a GPS device. Customers sometimes insist on routes based on time instead of miles or vice versa. Without this technology I obviously would not be able to provide that type of service. Also it makes me safer, knowing where I am going at all times and being confident in my route makes me a more confident and safer driver providing a better experience for my clients.

I also need to use transportation services, and as a consumer I find that GPS technology has lowered my cost of this service and made it better ten fold. I can budget my costs of transportation more accurately and be more efficient from a timing stand point. Taxi services are no longer outlandishly expensive thanks to new competition in the industry. Some of this competition has based its business model upon GPS technology. The service that I get today is dramatically better compared to the service that was available ten years ago and I am paying much less as well.

I think it is safe to say that a technology has permeated a society completely when it’s difficult for people of all generations to think how we ever survived without that technology. Real change has happened for me and millions of others. GPS technology has improved the way all individuals travel and has made society more efficient.…

Business Technology Classes in San Diego: Microsoft Office Essentials and Advanced Microsoft Office
Image December 17, 2019 Technology chris

Business Technology Classes in San Diego provide the opportunity to grow in computer skills making one’s overall skill set much more marketable. If you have a computer but aren’t quite sure how to use all of the program applications, there are Business Technology Classes in San Diego that will help the novice computer user upgrade his or her skills in either the Microsoft Office Essentials Class or the Advanced Microsoft Office Class.

One of the most versatile of the Business Technology Classes offered in San Diego is the Microsoft Office Essentials, which provides a basic background of all of the Microsoft Office programs.

In the Microsoft Office Essentials Class participants gain essential skills necessary for success in most office positions. Participants learn the essentials such as file management, PowerPoint, Excel, and Microsoft Office Word. At the completion of the class students should have a good understanding of program usage as well as computer terminology.

Classes for Microsoft Office Essentials, one of the Business Technology Classes are held mornings, afternoons, and evening. The schedule provides classes on a Monday and Wednesday format, or Tuesday and Thursday format for 3 hours per class twice weekly for 13 weeks. All classes are held at the Adult Vista School and are free of charge to the public.

The next of the Business Technology Classes available free of charge to the public is the Advanced Microsoft Office Class. This class takes participants who began with the Microsoft Office Essentials to a higher level as a user as well as adding to the individual’s business technology skill set. Students learn advanced levels of each program application as well as incorporating graphics usage, designing personal business plans and reports, and building financial spreadsheets.

One of the great assets of this particular Business Technology Class is that it goes in depth into teaching students the basics and importance of business communication including team building techniques and telephone skills.

The Advanced Microsoft Office Class meets between the hours of 9:00AM to 12:00AM twice a week on Tuesday and Thursday for a period of 13 weeks at the Vista Adult School.

The Vista Adult School whose classes operate on a Trimester schedule is located at 305 East Bobler Drive in Vista, California located in the North County Coastal area of San Diego. For more information on Business Technology Classes in San Diego visit the Web site for the Vista Adult School. Inquiries may also be made at 760-758-7122.…

Why Voice Technology Might Not Be the Way Forward for Russian ATMs
Image November 25, 2019 Technology chris

Liar, Liar, Your Russian Credit Application’s on Fire


COMMENTARY Coming soon to ATMs in Russia: ATMs equipped with voice-analysis equipment that can tell if you’re a filthy liar.

Sberbank, Russia’s largest bank, is testing ATMs that use voice-analysis software to detect whether a credit card applicant applying via their automated machines is telling the truth. The New York Times reports that the ATM would ask questions regarding employment and other necessary details involved in a credit application. The software, created by the Speech Technology Center, would be able to assess the anxiety and nervousness involuntarily hidden in vocal responses when lying.

This is groundbreaking, and the technology sounds amazing. But will it work?

I’m reminded of the phone call I made this morning to have a pick-up scheduled through a shipping company. My call was routed straight to a voice recognition menu, where I cheerfully replied that the purpose of my call was to “schedule an express pick-up.” After a pause, the automated female voice replied, “I’m sorry, I didn’t understand. Please repeat your option.” I replied, enunciating clearly, “Schedule. Express. Pick-up.” The female voice replied, “I think you want to schedule an express pick-up. Is that correct?”

“Yes.”

“I’m sorry, I didn’t understand. Please repeat.”

“YES.”

At this point, my voice was no longer cheerful. It was sharp and edged with the irritation of having had this same repetitious, clipped exchange on an almost daily basis when attempting to send out my packages. The computer picked up on what I was trying to do, though, and the female voice assured me that my pick-up was scheduled. At least, for today, my business was taken care of.

But will there be similar, stressful moments with the Russian ATMs? I foresee a well-meaning client applying for credit and having to repeat several times that he is employed with Moscow Shoe Company. The ATM will respond sharply, “I’m sorry, I don’t understand. Please repeat.” The client will become flustered and again say the name of his company. Becoming agitated, his voice will change, at which point the ATM may reply:

“You’re a liar. Please step away from the machine and don’t come back until you can tell the truth.”

Maybe my confidence in voice recognition and analysis software isn’t as high as it should be. Hopefully the technology developed by the Speech Technology Center and employed by Russia’s largest bank will be more dynamic than the program used by my preferred shipping company. That said, I eagerly await humorous tales from the front-lines of Russia’s most (and least) credit-worthy citizens.

Source: Andrew E. Kramer, An A.T.M. With An Ear For The Truth, The New York Times…

Parenting by IPad – Technology Tames Toddlers
Image October 11, 2019 Technology chris

The Many Ways I Use the IPad with My Twins

Parenting twin toddlers is an adventure. A simple trip to a restaurant for a family meal can turn into a show stopping, tantrum that leaves you running for your life for the car with your dinner boxed up. Toddlers need to be entertained at this young age. They are sponges and love to learn new things. They also take to the technology of an iPad far more quickly than most adults! It is quite amazing how content twin toddlers are when a cartoon is playing or they are engaged in a learning game. I’ve eaten out more often since we purchased our iPad and it has become one of my most coveted parenting tools.

The technology around iPad’s and tablets gives parents a tool to encourage, inspire, teach and entertain their children. We have been using the tablet for a great deal of learning. We have been teaching the kids a second language since they turned three. The iPad has a number of apps that we use to reinforce what we are teaching and help build vocabulary. We also use the tablets to learn how to write letters. We have found that holding a pencil poses some dexterity problems when writing letters. However, they are able to write nearly every letter when using their fingertip.

The technology of an iPad also allows us to entertain our toddlers in a variety of ways. Our iPad is always brought with us when we dine out, have to wait for a long time at a doctor’s office or even a trip in the car. We use this as a parenting tool and reward system when out. Good behavior will result in our toddlers being able to choose a movie. It is wonderful to use the internet and online video services that allow kids to pick a variety of programs. Dinner out has never been easier. I find that using the iPad to entertain has allowed us to enjoy meals out without tantrums, fussiness or boredom.

Finally, we use the iPad and Apple technology to communicate with loved ones who live far away to make sure we are allowing our children to connect to our family. An important part of parenting for us is making sure we keep our strong family bonds. This includes using the iPad and our iPhones when one of us must travel for business to make sure we tuck our kids in at night. Facetime and Skype are easily used with the iPad and smartphones. This technology allows us to always have access to our kids and can always feel close to home.…

Improving Contact Centers with Cloud-Based Technology
Image September 23, 2019 Technology chris

In recent years, call centers have developed a reputation for being the last resort when you’re reaching out to a business. Between the utility of the Internet and the call center’s notoriety for both robotic telephone operators and being put on hold, consumers typically turn to other options. In many cases, these problems arise due to lack of experience on running a call center and not having the proper tools to take care of it.

The way to creating an efficient, useful call center is with the right services. That means it should have the ability to cooperate with your existing technological infrastructure. The system should be scalable considering any business would desire to grow, and this includes on a global scale. Similarly, the system should be flexible so as to be able to integrate changes as the business evolves over time.

Frequently, what these call center companies provide is software as a service (Saas). An example of this is Echopass, which provides cloud-based contact center solutions. These services are designed for large enterprises that run 24 hours a day, 7 days a week. Of particular importance is that these software services are designed to save costs.

Other key factors to look for in a contact center solution geared toward the future is the ability to interact on multiple platforms. That means moving beyond traditional phone lines into the digital realm and smartphones. Having the system based in the cloud makes these solutions possible aside from being more flexible while enhancing the experience of customers.

This also allows the system to be updated easily so there’s little concern for the system going out of date. Also, in the event of an emergency, the contact center can be recovered much more easily because it isn’t generated locally. The call center of the future operates on these principles and is of incredible use to both the IT professional running the system and the business professional opting to employ this system rather than what has traditionally been in use.

A call center is a great way to keep in touch with your customers, but the current state of contact centers need to be more focused on the future. Cloud-based SaaS centers are more scalable for the future and put you in closer contact with your customers because the important thing is the business itself and making the customer happy. With an efficient system in place, you don’t have to think about the contact center and can be confident customers are being assisted.…

How Technology Can Benefit Business
Image June 17, 2019 Technology chris

Technology is the backbone of businesses throughout the United States and the world. Computers, software, wireless devices and Internet-based tools such as cloud-based storage and virtual meeting applications are helping businesses move at lightning speed. Technology helps small businesses compete with large businesses by making them able to respond to changes in the marketplace at a much quicker rate. In addition, technology can increase employee productivity and efficiency, which can greatly benefit the bottom line of any business.

What can technology do for your business?
As mentioned above, technology offers several key operational benefits. But that’s just the start. Technology can help your small business remain up-to-date and be perceived as forward thinking. Your customers and vendors will appreciate the technological advances you add to your company because it will ultimately benefit them. Things such as order fulfillment and tracking, shipping, turnaround time and communication can be greatly enhanced and improved with the right technology equipment. This helps provide a positive brand experience for today’s most demanding customers and vendor partners.

Technology eliminates barriers
Remember the days when you had to catch a plane in order to make client presentations or meet with companies who might want to sell your product or service? Well, thanks to today’s advances in web-based technology, it is now possible to conduct important meetings without ever leaving your office. Real-time webinar meetings pack the same power as in-person meetings, and they allow you to save time and money in the process. If you’re a small business owner, this is great news, especially if you can’t afford to be out of the office for a few days.

Technology helps reduce business expenses
Technology equipment that is available in every business sector is designed to reduce errors and increase speed and efficiency, and it all adds up to a reduction in business expenses. Here are some of the many other technologies that can help improve your efficiency while preserving your working capital:

• Email Communications
• Computer Hardware
• On-Site Data Storage Equipment
• Web-Based Storage (Cloud-Based Storage)
• Accounting Software
• Sales Management Software
• Inventory Software
• Business Software
• Office Imaging Equipment

Technology will continue to evolve and present even greater opportunities for businesses to achieve short and long-term success. Business owners that embrace these advances are better poised for growth and increased market share.…